linkbolaPrivacy Policy

This page describes what we collect when you use linkbola and how we keep that data protected. We encrypt all personal information, store it on secure servers, and do not sell or share your data with third parties except where we are legally required to do so for payment processing and compliance.

When you open an account on linkbola, we collect your name, national ID number, email, phone number, and residential address for identity verification and payment processing. As you use linkbola — whether depositing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers through mobile banking, local payment, online payment, and e-wallet — we record transactions, game activity, and login history. This data helps us detect fraud, prevent abuse, and comply with anti-money-laundering regulations.

Our commitment on linkbola is transparency: we tell you what we collect, why we collect it, and how long we keep it. You have the right to request a copy of your personal data, ask us to correct it, or request deletion (subject to legal retention requirements). This policy applies to all linkbola users accessing our platform from supported jurisdictions.

What We Collect on linkbola

We collect information in three categories: account setup, payment, and activity. During account setup, we ask for your email address, phone number, and a secure password. During identity verification, we request a copy of your national ID, driver's license, or passport, and we ask you to confirm your residential address. We use this information to verify your identity and prevent duplicate accounts.

For payment processing, we collect transaction history: deposit amounts, withdrawal requests, payment method used, and processing timestamps. We store this information to reconcile accounts, resolve disputes, and comply with financial regulations. We also collect your IP address and device information when you log in, which helps us detect suspicious access patterns and protect your account from compromise.

We track your activity on linkbola — which games you play, your betting history, your balance, and your account interactions. This data helps us improve our platform, personalise your experience, and detect patterns of potential problem use. We do not use this data to target you with external marketing or sell it to advertisers.

How We Use Your Data

We use personal data for six core purposes. First, account management: creating your linkbola account, verifying your identity, and managing your balance across football betting, live-dealer tables, slots, and esports markets. Second, payment processing: crediting deposits from DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and processing withdrawals to your chosen payment method. Third, compliance: detecting fraud, preventing money laundering, and responding to regulatory requests from Indonesian authorities.

Fourth, security: protecting your account from unauthorised access, detecting suspicious login patterns, and investigating disputed transactions. Fifth, service improvement: analysing how users interact with linkbola's football markets, live-dealer games, and slots to identify usability issues and optimise performance. Sixth, communication: sending you account notifications (deposit confirmation, withdrawal status), security alerts (new login from unrecognised device), and policy updates.

We do not use your data to target you with unsolicited marketing emails or SMS unless you opt in. We do not sell your data to third-party advertisers, data brokers, or sports betting syndicates. We do not build automated profiles to predict your behaviour or deny you service.

Third-Party Processors and Servers

We work with payment processors to handle deposits and withdrawals. When you deposit via mobile banking from Jakarta or withdraw to local payment from Surabaya, online payment and e-wallet (respectively) receive transaction details needed to complete the transfer. These processors are bound by their own privacy policies and data protection agreements. We do not control how they use or store your data beyond the scope of transaction processing.

Our servers are hosted in Southeast Asia. Your data may be stored and processed outside your home jurisdiction — this is necessary to operate a centralised account system across multiple payment methods and game types. We encrypt data in transit and at rest using industry-standard protocols.

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment networks, and bank processors (online payment, e-wallet, mobile banking, local payment).
• Compliance partners: Financial intelligence units and regulatory bodies where legally required.
• Customer support platform: Third-party ticketing system for managing support requests (encrypted).
• Analytics: Anonymised aggregated data on game usage patterns; not linked to individual identities.

Your Rights and Our Commitments on linkbola

You have the right to access your personal data. Contact our support team and we will provide a copy of all information we hold about you within 14 business days. You have the right to correct inaccurate data — if your email, phone, or address changes, update it in your linkbola account settings or ask support to help you.

You have the right to request deletion of your personal data, subject to legal requirements. We must retain KYC documents and transaction records for five years under anti-money-laundering regulations, but we can delete other data (analytics, login history, device information) upon request. If you close your account, we stop processing your data for marketing and analytics, but we retain records needed for compliance.

We commit to keeping your data secure. We use TLS encryption for all connections to linkbola, hash your passwords, and store sensitive data on access-restricted servers. We conduct regular security audits and respond to breaches immediately. If a security incident affects your data, we notify you within 72 hours and advise steps to protect your account.

Cookies and Analytics on linkbola

We use cookies to remember your login session, store your preferences (language, theme), and track how you navigate linkbola. You can disable cookies in your browser settings, but some linkbola features may not work properly without them — for example, you may be logged out after each page load.

We use analytics to understand user behaviour: which games are popular during Liga 1 season, which payment methods users prefer in different cities (Jakarta, Surabaya, Bandung, Medan), and which features cause confusion. This data is anonymised and aggregated — we see trends, not individual users.

Data Retention and Deletion

We retain transaction records and KYC documents for five years to comply with financial regulations. After five years, we delete or anonymise the data. We retain login history and device information for two years, then delete it. We retain account notes and support tickets for three years. Analytics data is aggregated and kept indefinitely in anonymised form.

If you close your linkbola account, we stop active processing of your data but retain what we are legally required to keep. You can request deletion of non-essential data by contacting support.

Contact Us About Your Data

Questions about how we collect or use your data? Contact our linkbola support team via live chat (Monday–Friday, 9 AM–6 PM Jakarta time), email (response within 24 hours), or submit a data request form in your account settings. We respond to all data requests within 14 business days.

Related guides

We designed this privacy policy to be transparent and practical. We collect only what we need, we protect what we collect, and we respect your rights. Our commitment on linkbola is to keep your data safe and your account secure, whether you are betting on Liga 1 from Jakarta, playing live roulette from Medan, or trading esports markets from anywhere in a supported jurisdiction.

This policy is effective as of the date listed at the bottom of the linkbola website. We review and update it annually or when regulations change. Material changes are communicated to users via email at least 30 days before they take effect. Continued use of linkbola after an update constitutes acceptance of the new policy.